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Privacy Policy

Last updated: February 17, 2026

1. Who We Are

This website (eziqa.com / csmx.eu) is operated by:

CSMX Maciej Maciejak
Głogowska 73/6
60-739 Poznań, Poland
📧 Email: contact@csmx.eu

We respect your privacy and are committed to protecting your personal data in accordance with the EU General Data Protection Regulation (GDPR).

2. Summary

This Privacy Policy explains how we collect, use, and safeguard information when you visit our website or interact with third-party services integrated into it.

3. Data We Collect and Why

a) Analytics (Umami Analytics)

We use Umami Analytics, a privacy-friendly, open-source analytics tool.

  • Umami does not use cookies.
  • It does not collect personal data or track individual visitors.
  • All data is anonymized and aggregated to understand general website usage (e.g., page visits, referrers).
  • The legal basis is our legitimate interest in improving our website (Article 6(1)(f) GDPR).

b) Scheduling (Calendly)

We use Calendly to allow visitors to schedule meetings or calls. When you use Calendly, you may provide personal details such as your name, email address, and meeting information. Calendly may use cookies or similar technologies for functionality.

  • Calendly acts as a data processor on our behalf.
  • Your data is processed according to Calendly’s Privacy Policy.
  • Calendly manages its own cookie consent mechanism.

c) Chatbot Services (EziQA)

We provide EziQA, a specialized QA solution. When users interact with EziQA instances, we may process anonymized interaction data to improve the service quality.

  • We store every interaction anonymously.
  • The data is used to provide analytics to our clients and to protect our infrastructure from abuse.
  • IP-based rate limits and session identifiers are used solely for security and performance optimization.

d) Content Delivery and Performance

Cloudflare

We use Cloudflare to improve security and website performance. Cloudflare may set strictly necessary cookies (e.g. __cf_bm, cf_clearance) to manage traffic and protect against malicious activity. These cookies do not collect personal data and do not require consent. More info: Cloudflare Privacy Policy.

4. Cookies

We do not directly use cookies on the main informational pages. Third-party services (Calendly, Cloudflare) may set cookies that are either:

  • Strictly necessary (no consent required), or
  • Functional cookies activated only after your explicit consent (e.g., Calendly).

You can manage or delete cookies through your browser settings at any time.

5. Data Sharing

We do not sell, rent, or trade personal data. We share data only with trusted third-party service providers as listed above, and only to the extent required for website functionality.

6. Data Retention

Personal data is retained only as long as necessary for the stated purposes or as required by law.

7. Your Rights (Under GDPR)

You have the right to:

  • Access and receive a copy of your data
  • Request correction or deletion
  • Restrict or object to processing
  • Withdraw consent (where applicable)
  • Lodge a complaint with UODO (Urząd Ochrony Danych Osobowych, Poland)

To exercise your rights, contact: contact@csmx.eu.

8. Security

We apply appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or alteration.

9. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal compliance. The latest version will always be available at https://csmx.eu/privacy-policy.html.